The Owners Portal is a special website, separate from the Guesty Dashboard, where your property owners can visit to view data about their properties, earnings, and more.
Read more on Owners Portal (Owners' View)
Setting the URL for your Owners
In the Guesty Dashboard, go to Account > System Settings > Owners Portal
Set a subdomain under guesty-owners.com (e.g., yoursubdomain.guesty-owners.com). The system will validate that your subdomain is available. Be sure to save. From now on, this is the link all of your property owners will use to access the Portal.
Since the Owners Portal is a service provided by property managers to their property owners, Guesty also offers a full white label functionality.
The Owners Portal logo (appearing as "Black & White" in the top-left in the above images) will be the same logo you defined in your account in Guesty.
As mentioned in the previous section, the Owners Portal comes by default with a guesty-owners.com subdomain. You will be able to enter any domain you own (purchased separately via a domain hosting service). Note that in order for the connection to be completed you will also need to enter the guesty-owners URL as a CNAME in the domain hosting service's website.
Adding and editing users
In the Guesty Dashboard, go to Account > Owners.
You can add your first Owner by clicking the button on the top-right. This will open a page where you can fill personal details about your owner, such as a name and an image. Required fields are marked with a red asterisk. After entering the personal information, you can assign listings to the Owner. Select all of the listings, and click Save.
Once you've saved your new Owner, you'll be able to activate his or her Portal by clicking the Activate Portal toggle button. If your owner is not a native English speaker, you can also select a different default language for them to use. Read more about language support for the owners portal here.
You can edit the owner's information and assigned listings any time by clicking them in the Owners page.
Activating the Portal
Once the Owner and the Owner's Portal are created, you need to activate the portal.
When activating the portal you can choose the portal's language and enable the owner's reservation option.
Once you're happy with the Portal set up, invite your owner by clicking the button. This will send them an invitation to the email address you defined above, inviting them to set a password and access their Portal. You can read more about the Owner's View of the Portal here.
The Owner inbox is your communication channel with the owner, including owners reservation and cancellation messages, will be sent and received via this inbox.
It can be found under Account > Owner's Inbox
Have any feature ideas or requests regarding the mobile app? Contact your account manager or our support team.