How does Guesty respond to my guests?

You are in complete control as to how we respond to your guests.

You can choose for us to respond as Guesty assisting you in managing your listings or to impersonate you (the host)

Examples:

  • Guesty Rep - Hey, this is Dan from Guesty, we help John with his Airbnb
  • Assistant (Custom Signature)- Hey, this is Dan, I help John with his Airbnb.
  • Impersonation (Full Impersonation)- Hey, this is John. 

Let us know your preferred method by sending us an email to support@guesty.com

From our experience we recommend the standard form of using Guesty's name as it makes guests more comfortable knowing that they can communicate 24/7.

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