If you choose to, Guesty would love to handle all of your guest reviews on your behalf!
There are 3 ways in which Guesty handles guest reviews.
- Our team's default is to write 5 star reviews, unless specified otherwise. The moment Airbnb let us know it is time to write a review for a guest, we go ahead and do it. We offer many types of reviews and try to personalize them for each guest.
- You can tell us to wait before writing a review to allow you enough time to choose if we should leave a review or not. Wait time options are: 24 hours, 48 hours and a week.
- You can direct us how you would like to review a specific guest, and we will write a custom message. We will ask you for your preferences as part of your onboarding questionnaire, but you will always be able to update them by sending us and email to firstname.lastname@example.org