How does Guesty write reviews?

If you choose to, Guesty would love to handle all of your guest reviews on your behalf!

There are 3 ways in which Guesty handles guest reviews.

  • Our team's default is to write 5-star reviews, unless specified otherwise. The moment Airbnb let us know it is time to write a review for a guest, we go ahead and do it. We offer many types of reviews and try to personalize them for each guest. 
  • You can tell us to wait before writing a review to allow you enough time to choose if we should leave a review or not. Wait time options are: 24 hours, 48 hours and a week.
  • You can direct us how you would like to review a specific guest, and we will write a custom message. We will ask you for your preferences as part of your onboarding questionnaire, but you will always be able to update them by sending us an email to [email protected]