Dynamic Variables for Hooks and Saved Replies

These are all of the smart data placeholders that can be used to substitute their respective variables in your messages ( “hooks” and "saved replies").

These variables are used when you wish to send templated messages with personalized information such as the guest name or check in date of a specific reservation. 

Data Placeholder Description
{{user}} The user's full name, as appears on Guesty
{{user_first}} The user's first name, as appears on Guesty
{{integration_nickname}} Unique name for each of the user's integrations, as appears on Guesty. 
{{host}}) Host’s full name (first and last), as appears on the integration (Airbnb)
{{host_first}} Host’s first name, as appears on the integration (Airbnb)
{{checkin}} The check-in date for the reservation in question, based on the listing's timezone. 
{{checkin_time}} The check-in time for the reservation in question, based on the listing's timezone. 
{{checkout}} The check-out date for the reservation in question , based on the listing's timezone. 
{{checkout_time}} The check-out time for the reservation in question, based on the listing's timezone. 
{{planned_arrival_time}} Guest’s scheduled arrival time (only applicable if provided). 
{{planned_departure_time}} Guest’s scheduled departure time (only applicable if provided)
{{listing}} The title of your listing as published on Airbnb
{{listing_address}} The complete address of your listing (street, city, state, country)
{{listing_address_city}} The city of your listing
{{listing_nickname}} The nickname of your listing as you refer to it (only applicable if provided)
{{notes_guest}} The text which is added to the guest notes field inside of each reservation.
{{notes_cleaning}} The text which is added to the cleaning notes field inside of each reservation.
{{notes_other}} The text which is added to the other notes field inside of each reservation.
{{guest}} Guest’s full name (first and last)
{{guest_first}} Guest’s first name
{{guest_email}} Guest’s email address
{{guest_phone}} Guest’s phone number
{{fare_accommodation}} The payout for the reservation in question (without fees or taxes)
{{fare_cleaning}} The cleaning fee of the reservation in question
{{host_payout}} The host’s final earnings
{{host_service_fee}} The channel fees (if imposed by the relevant platform)
{{host_taxes}} The host taxes (if imposed by the relevant channel)
{{our_commission}} Guesty's commission (in $)
{{our_fee}} Guesty’s fee (in %)
{{confirmation_code}} The confirmation code of the reservation in question
{{nights_count}} The number of nights reserved for the reservation in question
{{guests_count}} The number of guests in the reservation in question
{{receptionist}} The name of the Guesty receptionist handling communication for the reservation in question

 If you wish to include also information about the next reservation (one after the current at hand), you can use the next reservation's variable list.

Date format: "Jan 1st"
Time format: "09:45 am"
Currency format: 
All variables related to fees are in the listing currency

 

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