The Auto Review feature allows you to automatically fill out reviews for your guests. This useful tool is designed to save you time and the hassle of writing similar reviews time after time.
What can you do with it?
1. Add several reviews - in order to prevent sending out the same exact review time after time, you can add several reviews that will be sent interchangeably. These reviews can also include dynamic variables to increase its level of personalization.
2. Decide on delay time before sending out the review - set up a number of days you want to wait before sending out the review. The default is 3, but you can easily change it to facilitate your needs.
3. Fill in number of stars - decide how many stars you wish to give your guests - from 1 to 5.
** Both the delay time and number of stars will affect all of the reviews you add.
Will the reviews be sent to existing reservations or only new ones?
Once you toggle on the Auto Review feature it will affect all of the upcoming reviews that need to be handled - both for new and existing reservations (including reservations that were already checked in).