Internal notes is a feature which allows you to add notes in conversations for internal communication  with your teammates or to yourself.
Only your teammates will be able see notes and it won’t be sent to your guests.

Why do I need it?

  • Increasing your efficiency of team collaboration: you can write notes for your teammates (i.e asking your teammate a question, leave yourself  a comment for later, etc.).
  • Notifications from different channels will be shown as notes and wouldn’t be sent to the guests.

How to use it:

  • Open your inbox.
  • Select  “Note” in the thread, write the desired note, press send and your note will be added.

How not to use it:

Internal notes shouldn’t be used for external communication. In order to contact Guesty's receptionists about specific reservation please contact



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