Refund a payment

Regardless of where your payment was processed, the only way to refund a payment is through your Guesty dashboard.

 

  1. Go to Reservation > select the reservation you would like to refund > Financials tab > Payments.
  2. Select the payment you would like to refund and select Refund from the dropdown list.
  3. Chose the amount you would like to refund and click Refund

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