Focus on the urgent issues first and set follow-ups for what needs to be handled later. Snooze a conversation in order to get a reminder tomorrow morning, and make sure the cleaner delivered the fresh towels that the guest is requesting tonight. Or follow up on a guest that sent an inquiry about your listing, to make sure they book the reservation.
Snoozed conversations will be shown under the 'Snooze' tab on the bottom left.
Snoozed conversations can be un-snoozed by clicking on the 'Move to open' button on the top bar.
Snoozed conversations will automatically return from 'Snoozed' to 'Open conversations' after the reminder time expires. The same applies to new messages from guests in a snoozed conversation.