Guesty 101

Welcome! We're very happy to have you on board. Let's start setting up Guesty!

 

This tutorial series will show you the core capabilities of the Guesty system. With it, you will learn the ropes to apply the basic features of our Property Management System (PMS) as quickly as possible. With it, you can begin the process of mastering Guesty, you will start seeing the value the software can deliver to your business growth, and eventually let our software do everything for you. You might actually need help figuring out what to do with all that free time ;)

 

Step 1: Airbnb integration 

Now that you’ve signed up, it’s time to import all of your listings into Guesty!

The first step it to import you listing from Airbnb.

  1. Before you start, log in to your Airbnb account and:
    1. Asegúrese de haber iniciado sesión con su correo electrónico & contraseña, y no a través de una cuenta de Google o Facebook. Si ha iniciado sesión a través de una cuenta de Google o Facebook, cierre la sesión e inicie sesión con su correo electrónico y contraseña (puede que tenga que restablecer su contraseña para poder hacerlo).
    2. Solo podemos realizar la integración con los Administradores del Anuncio (también conocidos como anfitriones, la persona que abrió la cuenta).
    3. Por favor, verifique su correo electrónico debajo de Editar perfil de Airbnb>>Confianza y verificación.
    4. Under settings, make sure that all the Email checkboxes are checked (even the promotions one, otherwise messages may not reflect in the Guesty inbox)
    5. Recomendamos encarecidamente no importar el calendario con la disponibilidad y los precios desde Airbnb, sino administrarlos solamente dentro de Guesty. Administrarlos dentro de Guesty evita el riesgo de discrepancias con calendario con Airbnb o con el bloqueo de calendario de Airbnb (p.ej., cuando se ha alcanzado el límite de noches por reserva). Leer más
  2. Go to Account > Integrations > Airbnb.
  3. Follow the integration setup
  4. Once you are done you can start connecting your listing to the other channels.

if you don't have any listings on Airbnb, we suggest you create them there and then import them into Guesty.

Step 2: Activation

Once your listings are imported and synced, you can activate the PMS for them, by following the steps below. For better communication, you can add nicknames to your listings (accessed through the listings' settings tab). Titles are great for marketing purposes, but short simple names are easier for day-to-day logistics.

  1. Vaya a Anuncios
  2. Change the listing view to Inactive Listings view

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  3. Select the relevant listing 
  4. Go to Settings
  5. Click on the PMS features toggle button

    Activation.gif

 

Deactivating the PMS toggle does not deactivate the listing! In order to deactivate a listing please read this article.

Mail and Calendar 

Once a listing is activated, the Inbox and the Multi-Calendar will start working automatically.

Only activated listings will be shown in the calendar, the listings tab (filtered by default to active and listed) and the inbox.

Step 3: Notification

Configure sus notificaciones del panel de control de Guesty:

  1. Vaya a la barra de Notificación en la parte superior derecha
  2. Haga clic en el botón Ajustes 
    notifications.png
  3. Desplácese hasta Notificaciones
  4. Verifique la notificación sobre la que desea ser notificado
  5. Haga clic en Guardar
Step 4: Other Integrations

Go to Account > Integrations > Select the relevant channel in the  Marketplace

integrations.PNG

 

We integrate with:

Step 5: The Reservation page

Once your listings are up and running, it is time to see how Guesty displays all of your relevant information for each of your reservations.

Click to see how it works

 

For more tips and tricks - see Guesty's Cheat Sheet

Once the basics are done, Lest start customizing Guesty for your current needs and growth.

Next Step: Setting up your company logo →