Custom Replies and Custom Fields

Guesty enables you to customize all of your outgoing messages as well as customizing your listings fields. All of the customizations are performed either on an account level or per listing.


Variables personnalisées

Custom variables are a way to include dynamic data into an Automated Message. They enable you to send the same template to different guests, even if information changes from one reservation/listing to another (such as the guest name, listing address and more).


Create a template

Variables dynamiques pour la « réservation suivante »

These variables can be useful in cases where you wish to send an automated message to a cleaner that should know how many beds to make, or if you wish to know when is the next check-in and for how long.

Create a "Next Reservation" template

Champs personnalisés

Custom Fields give you the ability to use your own pieces of information as variables. The information shown in these variables is based on the data you've inserted into your custom fields, be it on the listing or reservation level. 

Customize your fields

Réponses sauvegardées

Saved Replies are pre-written responses that can be used in recurrent situations throughout the Guesty platform. They can be applied to messages with a guest via the Guesty Inbox.

Améliorez vos réponses sauvegardées



Définition d'une valeur par défaut pour les champs personnalisés de réservation

Custom fields can be created for either listings or reservations. La plus grande différence entre la liste des champs personnalisés et celle des champs de réservation est la fréquence de leur mise à jour.

For example, a listing custom field of listing's owner can be set up once, whilst a reservation's custom field check-in procedure or a guest's flight information will be updated for every reservation.