How does Guesty write reviews?

If you choose to, Guesty would love to handle all of your guest reviews on your behalf!

There are 3 ways in which Guesty handles guest reviews.

  • Our team's default is to write 5-star reviews, unless specified otherwise. The moment Airbnb let us know it is time to write a review for a guest, we go ahead and do it. We offer many types of reviews and try to personalize them for each guest. 
  • Puoi dirci di aspettare prima di scrivere una recensione per avere il tempo sufficiente per scegliere se lasciare una recensione o meno. Le opzioni di attesa sono: 24 ore, 48 ore e una settimana.
  • Puoi indicarci come desideri recensire un ospite specifico e scriveremo un messaggio personalizzato. We will ask you for your preferences as part of your onboarding questionnaire, but you will always be able to update them by contacting us.